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To excel, thrive and prosper, keep your internal dialogue – the conversation you have with yourself – positive and supportive. As you raise the quality of your inner talk, you subsequently elevate the caliber of your outward behaviour.

Keep in mind the person you are in the process of becoming. Someone with greater skills, wisdom and compassion. Focus to a greater extent on how you want to feel and on where you want to go.

Acknowledge problems and setbacks in terms of what you can learn. Don’t dwell too much or for too long on the negative. Maintain your balance. Remind yourself that you are doing well.

Have clients experience the best you have to offer. Recognize that your state of mind greatly affects how you feel and act. On a daily basis, stay largely upbeat.